Frequently Asked Questions

Our full-service moving includes pre-move survey, packing all goods with quality materials, loading onto the vehicle, transportation, unloading, and unpacking at your new location. Furniture dismantling and reassembly is also included.

A standard 2BHK move within the same city usually takes 6–10 hours. Larger homes or inter-city moves may take 1–2 days. We'll give you a precise timeline during the survey.

Yes! We operate 7 days a week including Sundays and most public holidays. Sunday bookings may have a small premium of ₹500–₹1,000.

Yes, Gati Home Relocations is IBA (Indian Banks Association) approved, which is especially useful for bank employees who require IBA-certified movers for their shifting claims.

Cost is based on: volume/weight of goods, distance, service type (packing only vs full service), floor/elevator access, and any special items like pianos or antiques.

Absolutely not. We provide a detailed written quotation after the home survey. The quoted price is final — no surprises on moving day.

We accept cash, UPI (GPay, PhonePe, Paytm), NEFT/RTGS, credit/debit cards, and EMI options for moves above ₹15,000.

We typically ask for 10–20% advance at booking confirmation. The balance is due after delivery and your satisfaction.

Yes, all moves include basic transit insurance. We also offer comprehensive coverage against breakage, damage, theft and fire at a nominal additional charge.

Fragile items receive special treatment: multiple layers of bubble wrap, foam padding, and are placed in custom boxes. Our packers are specially trained for delicate items.

In the rare event of damage, submit a claim within 48 hours of delivery with photos. We process claims within 15 working days as per our insurance policy.

Absolutely! We encourage customers to be present during packing and delivery for complete transparency and to guide our team.

Yes! We have secure warehouses across NCR. We can store your goods for any duration at ₹999/month per 10 sq ft.

We can move potted plants in our vehicles. For pets, we recommend dedicated pet transport services as we are not licensed for animal transport.

Call us at +91 9001783800, WhatsApp us, fill our online quote form, or email info@gatihomesrelocation.in. A representative will contact you within 1 hour.